FM Outsourcing - Power Systems Manufacturer

The Customer

This is a global business providing power systems for use on land, at sea and in the air.

How JRP Solutions have helped

JRP Solutions have been involved with this business’s Facilities Management since 2003:

  • Scoping of bundled services to be outsourced across UK sites
  • FM Market assessment
  • FM prospective partner identification and evaluation
  • Tender development
  • Bid analysis and partner selection
  • Negotiation of FM contract
  • 2010 JRP carried out a similar assessment, evaluation and selection process for FM at all European sites
  • Negotiated a performance based contract with KPI’s negotiated to meet specific business needs
  • Annual audit of FM partner’s performance
  • Continued development of FM partnership
  • Widely regarded as being a World Class example of FM outsourcing

Customer Benefits 

The benefits to this customer are varied and numerous and include:

  • £300m cumulative cost savings
  • Customer satisfaction rating improvement from 43% to 91%
  • 15% reduction in pan European FM costs
  • Complete contractual flexibility to ensure changing business needs are always met

"JRP provided the focus and detailed project development of some complex sourcing strategies" – Head of Contracts, EMEA

“Leading edge contracts following a comprehensive strategy have delivered cost and quality benefits over the last 10 years. The result is the leading World Class FM outsourcing solution.” – Jes Rutter, MD, JRP Solutions

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