JRP launches new service to ensure best value from FM or ESCO providers

Energy and Facilities outsourcing has evolved over many years as an important strategy by which organisations can effectively manage non-core activity and reduce costs.

Posted on 10 July 2017.

But, outsourcing can be a difficult and complex process and organisations often struggle to align their organisational objectives with the outsourcing programme and to optimise the potential benefits of the strategy. 

Conversely, those companies that successfully implement tailored and well managed outsourcing programmes can realise real tangible and long lasting business benefits and enjoy partnering relationships with trusted suppliers who focus on the client’s organisational goals and objectives.

So what can you do to make sure you pick the right provider and get the right deal?

JRP has introduced a new Provider Audit service that can be a very effective way to interrogate the appropriateness or otherwise of a facilities management or ESCO provider and can improve efficiency and effectiveness of any existing facilities management arrangements.  This approach:

  • Reduces negotiation time for new contracts

  • Ensures the selection of the most suitable provider.

  • Optimises self-delivery by identifying areas for improvement

  • Provides sense/health check of existing providers as a basis for reviewing KPIs and contract terms.

  • Enables decisions based on organisational priorities

  • Provides comprehensive information on which to base informed decisions

Using a robust set of questions and their skills and experience as auditors JRP interrogate an provider’s operational performance across areas such as supply chain management, health and safety processes, customer complaints and corrective actions, continuous improvement, training and training records.  A final assessment benchmarks that organisation, whether the client themselves, an FM provider or ESCO, against expectations of that kind of company.

JRP identified the need for the Provider Audit service following many conversations with clients who were struggling to successfully implement tailored and well managed outsourcing programmes that realise real tangible and long lasting business benefits, focussing on the client’s organisational goals and objectives.   For more information on how this has worked for a number of clients – click here.

If you would like us to undertake a facilities management provider audit for your organisation, or would like any further information on the above, please don’t hesitate to contact us at info@jrpsolutions.com or on 0800 6127 567.