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SERVICES | OUTSOURCED SERVICE PROVIDER AUDITS

Outsourced service provider audits

Selecting the right provider – and ensuring ongoing performance – is essential to any successful outsourcing strategy. Too often, supplier selection focuses primarily on cost and marketing proposals rather than operational capability, service culture, and long-term performance.

Proud to have worked with:

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Our Outsourced Service Provider Audits provide a more robust and evidence-based assessment of provider suitability and performance.

We independently evaluate potential suppliers before appointment to help organisations select the most suitable provider.

This helps:

  • Improve provider selection decisions
  • Reduce negotiation and mobilisation risk
  • Assess capability, competence, and cultural alignment
  • Strengthen long-term outsourcing outcomes

We assess whether providers are operating in accordance with contractual obligations and organisational expectations after implementation.

This helps:

  • Review ongoing service quality and operational performance
  • Support KPI and contract refinement
  • Identify performance improvement opportunities
  • Ensure accountability and continuous improvement

Why organisations choose us

We combine operational FM expertise, commercial understanding, outsourcing governance capability, and practical supplier performance experience. Having worked from both supplier and client perspectives, we understand the operational, contractual, and commercial realities involved in outsourced service delivery.

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Get in touch

Ready to build greater confidence with your outsourced providers? Contact our team to discuss your requirements.

See what our clients say…

JRP have been instrumental in helping us to reduce our energy consumption and costs during a challenging period of organisational change and growth. Professional, reliable and easy to work with.

Steven Buchan, Estates Manager | Circle Health

Working with JRP Solutions transformed our energy management journey. Their expertise and tailored support for ISO 50001 and a behavioural change programme brought real clarity and momentum. We now have a robust framework and engaged team driving down energy use. Thank you to the JRP team for their expertise, commitment, and support throughout.

Ian Goldsworthy, Energy and Carbon Reduction Manager | Merthyr Tydfil County Borough Council (MTCBC)

JRP understand the support they are asked to give and deliver on time, budget and in a clear concise professional manner. If only everyone was a reliable as JRP!

Jonathan Blair, Technical Advisor | Westons Cider

We are using JRP’s ‘Be Energy’ eLearning awareness course to help us fully meet the ISO 50001 standard. This course is not only getting good feedback from our staff but the external ISO 50001 auditor completed the course and commented that it was ‘the best energy training course that he had seen’. A feather in the cap for JRP.

David Rose, Energy and Carbon Manager | South West Water

JRP were easy to work with and their pragmatic approach to the project was critical to the development of the submission and validation of our SBTs.

Kate Gallacher, Sustainability Officer | Scottish Leather Group

I have been very impressed by the quality of JRP’s work for the University of Oxford, right from the start. All the energy survey reports have been of high quality and tailored to our specific requirements. Many of the recommendations were not identified in previous surveys. JRP is not afraid to ask difficult questions and challenge the status quo. I have worked with and for energy consultancies for more than 20 years and the quality of JRP’s work is some of the best I have seen.

Philip Pike, Energy Manager | University of Oxford

From the outset, JRP provided a clear direction to us. It was beneficial to gain insight from the non-vehicle manufacturing sector and expert knowledge of the FM sector in particular. Throughout the process, JRP has been a guiding hand but who has also listened to our concerns and questions and provided patient answers to our many questions.

Christine Cooke, Senior Manager | Toyota Motor Manufacturing

We have achieved over 20% energy savings over the last 12 months and no doubt the training was a contributing factor towards this. I am sure that people are much more energy aware than they were before the training and I would recommend anyone who hasn’t done this sort of training to seriously consider it.

Andrew Smith, Property and Energy Manager | Numatic International

The skill and knowledge that was brought to bear demonstrated a level of sure-footedness that was reassuring. The breadth and quality of the work delivered was exactly what we required.

Ola Bankole, Head of Sustainability | London School of Hygiene and Tropical Medicine

JRP delivered a comprehensive suite of audits that has really helped to us to improve energy efficiency and reduce costs across our sites. The opportunities identified were used as a platform to enhance our decarbonisation strategy, providing transparency on the technologies available now. JRP’s consultants were friendly, knowledgeable and professional at all times.

Nigel Pounder, Asset Manager | Greencore

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